Meetings are not being booked
Meetings fail to book for four reasons: no connected calendar, routing not resolving to a rep, qualification thresholds too strict, or missing buffers causing conflicts.
Meetings fail to book for four reasons: no connected calendar, routing not resolving to a rep, qualification too strict, or missing buffers creating conflicts. Calendar connection is by far the most common, and it is a per-rep action that is easy to miss when someone joins.
Who this applies to: admins and reps. Applies to both workers - Alice books from replies, Julian books inside the conversation.
Frequently Asked Questions
Next steps
Meeting scheduling
Booking, reminders, and no-show recovery.
Lead routing
Rule order and catch-all rules.
Integrations
Calendar connections.
Getting started as a User
Share calendar setup with reps.
Need help?
Email support@11x.ai with your workspace name, the affected rep, and whether the failure is at routing, booking, or handoff.