11x pricing overview
How 11x pricing works. Alice and Julian are priced separately across Growth, Pro, and Enterprise tiers, billed annually, with no setup or implementation fees.
11x prices Alice and Julian separately, each across three tiers: Growth, Pro, and Enterprise. Alice is priced per prospect, not per send — a sequence costs the same whether it runs three touchpoints or thirty. Julian is priced by call and chat volume. Growth pricing is published; Pro and Enterprise are custom-quoted. Annual billing is the default, with no setup or implementation fees at any tier.
Pricing changes. The figures below reflect the publicly published Growth tiers at the time of writing. Always confirm current pricing on the live pages — Alice pricing and Julian pricing — or with your 11x representative before making a commitment.
How the model works
| Alice (outbound) | Julian (inbound) | |
|---|---|---|
| Priced by | New prospects per month | Calls and chats per month |
| Not priced by | Emails or touchpoints sent | Conversation length |
| Seats | Capped by tier | Capped by tier |
| Billing | Annual default | Annual default |
The per-prospect model is the detail that matters most for planning. Because cost doesn't scale with touchpoints, adding channels — LinkedIn, calling, SMS — or lengthening a cadence doesn't increase your bill. Optimize for the right number of prospects, not the right number of sends.
Alice tiers
| Growth | Pro | Enterprise | |
|---|---|---|---|
| Price | From $3,750/mo, billed annually | Custom | Custom |
| End users | Up to 5 | Up to 10 | Unlimited |
| New prospects/mo | 2,000 | 5,000 | 10,000+ |
| Managed mailboxes | Included — domain setup, warmup, inbox rotation, monitoring | Included | Included |
| Bi-directional CRM sync | Included | Included | Included |
| Multi-language outreach | — | 105+ languages | 105+ languages |
| Custom integrations, API, SSO | — | — | Included |
| Custom DPA / SLA | — | — | Included |
| Onboarding | Standard, 2 weeks | Dedicated, 2 weeks | White-glove, 4 weeks |
| Support | Standard | Dedicated + Slack channel | Dedicated CSM + forward-deployed engineer, weekly optimization reviews |
Pro is marked "Most popular."
Julian tiers
Julian is priced by channel — voice and chat are quoted separately.
Voice
| Growth | Pro | Enterprise | |
|---|---|---|---|
| Price | From $5,333/mo | Custom | Custom |
| Calls/mo | 2,000 | 4,000 | 50,000+ |
| Concurrent calls | 3 | 10 | Advanced routing |
| Use cases | Single | Two | Custom |
| Voice cloning | — | Included | Included |
| Simulated testing | — | Included | Included |
Chat
| Growth | Pro | Enterprise | |
|---|---|---|---|
| Price | From $2,417/mo | Custom | Custom |
| Chats/mo | 3,000 | 7,000 | 100,000+ |
| Languages | 2 | Multiple | Multiple |
| Real-time API lookup | — | Included | Included |
| Email follow-up | — | Included | Included |
| Deep enrichment | — | — | Included |
Included at every Julian tier: SMS, WhatsApp, knowledge base, CRM integration, and API access.
What's included at every tier
No setup or implementation fees
Onboarding is included in every tier. No per-integration fees either.
Email infrastructure (Alice)
Managed mailboxes, domain setup, warm-up, inbox rotation, and monitoring — not billed separately.
Phone infrastructure (Julian)
Number provisioning, warm-up, and live transfers included.
CRM sync and knowledge base
Included at every tier for both workers.
The bundled email and phone infrastructure is worth pricing into any comparison. Tools that ask you to bring your own mailboxes push domain setup, warm-up, rotation, and monitoring onto you — as cost, as tooling, or as someone's time.
Contract terms
| Term | Detail |
|---|---|
| Default billing | Annual |
| Multi-year | 2–3 year commitments available on Pro and Enterprise, with discount tiers |
| Non-renewal notice | 30 days written notice |
| Renewal increases | Capped |
| Published pricing | Growth tier only; Pro and Enterprise are custom-quoted |
What drives the quote on Pro and Enterprise
If you're being quoted rather than buying a published tier, these are the variables:
- Volume — prospects per month for Alice; calls and chats per month for Julian
- Seats — how many end users need access
- Channels — voice, chat, or both for Julian
- Use cases — how many distinct motions you're running
- Languages — multi-language outreach is a Pro-and-above capability
- Enterprise requirements — SSO, custom integrations, custom DPA and SLA
- Commitment length — multi-year terms carry discount tiers
Frequently asked
Next steps
Which plan is right for me?
Match tier to volume and requirements.
How 11x saves time and money
The cost case, with the reported numbers.
What is 11x?
Platform and worker overview.
Talk to sales
Get a quote for Pro or Enterprise.
Still need help
For a quote or to discuss tier sizing, book time with the team. For billing questions on an existing account, email support@11x.ai.