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Documentation Help Center Changelog

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FAQsFAQs

Help Center

Overview of 11x

What is 11x?
What is a digital worker?
Who 11x is for
What results to expect
11x pricing overview
Which plan is right for me?
How 11x saves time and money
11x vs traditional sales tools
How is 11x different from other AI SDRs?
Security and compliance

Set up with 11x

Getting started as an Admin
Getting started as a User
11x Admin guide

Plays and use cases

How to run an outbound lead generation campaign
How to run event campaigns
How to reactivate cold leads
How to run a closed-lost revival campaign
How to run a competitive takeout campaign
How to retarget website visitors
How to nurture leads that are not sales-ready
How to convert PLG signups
How to automate customer onboarding with Julian
How to run customer expansion with Julian

Getting started FAQ
Alice FAQ
Julian FAQ
Data and privacy FAQ
Billing and contracts FAQ

Why are my emails going to spam?
Set up SPF, DKIM, and DMARC
Warm up a new sending domain

Troubleshooting

Cannot connect CRM
Alice is not sending emails
Julian is not answering or placing calls
Meetings are not being booked
Leads are not syncing to my CRM

How to integrate Salesforce

Help Center/FAQs

FAQs

Answers to the questions asked most often about setup, Alice, Julian, data and privacy, and billing.

Help Center › FAQs

Answers to the questions asked most often about setup, Alice, Julian, data and privacy, and billing.

Getting started FAQ
Alice FAQ
Julian FAQ
Data and privacy FAQ
Billing and contracts FAQ

Need help?

Email support@11x.ai, or book time with the team.

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How to run customer expansion with Julian

Getting started FAQ

How to run customer expansion with Julian

Getting started FAQ

Last updated Aug 27, 2026

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